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OUR TEAM
Get to Know Us
TIM CHAFIN
President
Based in our Washington, DC office, A highly successful turnaround expert and change agent with a track record of transforming and managing inpatient and outpatient operations. Tim has earned a reputation as the "go to" leader for rejuvenating underperforming departments and turning around major strategic initiatives that were in trouble. With in-depth knowledge of all aspects of hospital operations, Tim is a collaborative clinical and business leader who sets accountabilities and drives for results.
DARYL ARD
Chief Operating Officer
Based in our Houston office, where he specializes in leading, motivating and mentoring individuals through all phases of Change Management and Process Improvement initiatives. Daryl continuously strives to develop strategic relationships in order to foster a strong foundation for change. Equipping organizations with the right tools to lead and sustain ongoing strategic efforts.
TODD GRIGGS
Managing Director
For almost two decades, Todd Griggs has helped clients across industries realize sustainable, breakthrough results. Todd integrates experience in engineering, information technology, process improvement and change management with business acumen, empowering teams to achieve rapid success. Most importantly, Todd's ability to quickly grasp and assess all components of a complex engagement ensures that client resources and energies are invested in addressing "the right problems" - the issues and opportunities capable of delivering the most significant quality and financial improvements.
VINH NGO
Managing Director
Based in our Houston office, an accomplished Information Technology Professional with demonstrated success in designing and implementing software and database solutions that improve business functionality. Vinh possess both technical and personal skills that have directly affect project success. Vinh has a proven ability to implement software solutions that increase performance, efficiency, customer satisfaction, while decreasing costs.
DAVE HOPPE
Managing Director
Based in our Houston office, with over 25 years’ experience in areas as software engineering, knowledge management, solutionarchitecture, project management, and real-time command and control. David is an exceptionally creative and innovative thinker consistently delivering novel solutions that exceed expectations. Highly adaptable and strategic minded recognizing future potential, known for identifying inefficiencies and developing technological solutions for them.
DON WOOD
Principal Consultant
Based in our European Office, Milan Italy, Don has assisted multinational corporations with strategy, innovation and operational efficiencies.  He utilizes many years of leadership roles within business prior to becoming a consultant.  Don combines his executive experience with practical examples.  His main objective is to help Executives assess and execute their organization’s strategic plan.  He uses a combination of change management, rapid problem solving, project management and scholastic instruction experience to deliver financial results.
BOB WARREN, MD PHD MPH
Chief Medical Advisor
A nationally recognized pediatric rheumatologist and Chief Medical Information Officer, Bob designs and delivers tailored medical informatics solutions in close partnership with colleagues and clients.  Epic and ITIL certified, and also a Baldrige Quality Award National Examiner, Bob integrates institutional goals with EHR functionality, clinical workflows and medical record legal and regulatory requirements. Bob has served as CMIO for more than twenty years at major academic centers, and now shares his expertise more broadly through LNV.